Central Agency Manager

Position Title: Yacht Central Agency Manager

Location: London or South of France

Reports To: Director of Yacht Management

Overview:

The Yacht Central Agency Manager oversees the operational, commercial, and administrative functions of yachts under central agency management. This position plays a key role in maintaining client relationships, optimizing yacht performance, and ensuring the seamless execution of charter and sales operations.

Key Responsibilities:

• Operational Management:

• Coordinate yacht listings for charter and sales, ensuring accuracy and quality of promotional materials.
• Act as the primary liaison between yacht owners, captains, brokers, and other stakeholders.
• Ensure compliance with legal, regulatory, and classification society requirements.
• Monitor the performance of yachts in charter operations and recommend improvements.

2 Charter and Sales Management:

• Develop and implement marketing strategies to maximize charter bookings and sales.
• Collaborate with brokers to negotiate and finalize charter and sales contracts.
• Analyze market trends to position yachts competitively in the global market.

3 Client Relationship Management:

• Provide regular performance reports to yacht owners, including financials, feedback, and recommendations.
• Address client concerns and ensure their satisfaction with the services provided.
• Build long-term relationships with owners, brokers, and industry partners.

4 Administrative Oversight:

• Maintain accurate records for all yachts under management, including contracts, schedules, and performance data.
• Manage budgets and oversee cost efficiency in operations and marketing.
• Ensure timely submission of invoices and payments related to charters and sales.

5 Team Coordination:

• Supervise support staff, including coordinators and marketing personnel.
• Provide training and guidance to ensure high standards of service delivery.
• Foster a collaborative and professional work environment.

Qualifications:

• Education: Bachelor’s degree in Maritime Studies, Business Administration, or a related field (or equivalent experience).

• Experience:
• Minimum 5 years of experience in yacht management, brokerage, or a similar role.
• Strong understanding of yacht charter and sales operations.

• Skills:
• Excellent communication and interpersonal skills.
• Strong negotiation and contract management expertise.
• Proficient in yacht CRM systems and industry-specific software.
• Ability to analyze market trends and develop strategic recommendations.
• Certifications: Industry certifications such as MYBA, IYBA membership, or equivalent are a plus.

Key Competencies:

• Client-centric approach with a focus on exceeding expectations.
• Strategic thinker with a passion for the yachting industry.
• Exceptional organizational skills and attention to detail.
• Ability to multitask and perform under pressure in a fast-paced environment.

Why Join Us?

The company is a leader in the luxury yachting industry, offering a dynamic and supportive work environment. Join a passionate team dedicated to delivering world-class service to an elite clientele while advancing your career in the exciting world of luxury yachts.

This is a hybrid role offering a combination of office and WFH days